Everything was excellent at H11 Aparthotel. The receptionist got our room ready as we arrived a bit early with no trouble at all. A super coffee shop next door with fabulous staff and a great selection. The apartment itself was spacious and clean, great big windows in the living area with all the mod cons that you expect. The place itself is centrally located to the Old Town, 5-10 minute walk to the main square with lots of bars and restaurants. Upon leaving another receptionist got our transfer to the airport sorted in the morning. Could not recommend this as place to stay more, everything that you want with value for money to boot.
Dave
январь 2024 г.
The location is perfect, surrounded by best restaurants and cafés in the city, making it easy to enjoy the local atmosphere. Cleanliness was perfect, which is very important to me. We stayed as a group of four and needed three beds. While the beds were a bit too soft for my taste, they were otherwise comfortable. At first we couldn’t understand how the heating works, but reception team explained it and everything worked perfectly.
Kristine
февраль 2025 г.
Upon walking in the first time the staff were very friendly, showing how to access the property as well as my apartment. Staff coverage throughout the week was very good. Room was very tidy and had everything I needed with the temperature being suitable. The location is also a great plus. Overall can't think of how to improve.
Peter
апрель 2023 г.
Hotel clean very nice good location and staff very nice
Charmaine
январь 2024 г.
The hotel looks very new and the cleanness level is superb. The design is modern and sleek. It has the fastest wifi I've ever seen in any hotel. Smart TVs in every room. Washing machine on the same floor. The breakfast is served at the adjacent coffee place and is very esthetic and delicious. Best cappuccino I've had.
Eli
апрель 2023 г.
Lovely spacious apartment with air conditioning.
Matt
август 2023 г.
Clean, compact, and comfortable.
Hani
апрель 2023 г.
Natalie was incredible in the service of reception I felt like very well welcome to Krakow, in addition to a wonderful service, I loved the location and the facilities of the Hotel.
Amanda
июнь 2023 г.
We were able to check-in early as the room was ready. The receptionist made us welcome and asked us to order our breakfast from the adjacent cafe "The white bear" and there were several options to choose from all included in the price . The breakfasts were huge and very tasty. The hotel is ideally situated for the old town. 20 min walk to the Barbican and 25 to Wawel castle. The apartment was well equipped and comfortable. The bathroom had a very powerful rainfall shower. After check-out there are lockers available to store luggage until you are ready to go home. .
Paul
июль 2023 г.
This is a new aparthotel in a great, safe location less than 10 mins from the main square. Coffee shops and restaurants within 3 mins. Unlike the old town you can get a cab to the door with your luggage! Apartment was compact but perfect - dual aspect, lots of light. Lovely furnishings and decor and lots of equipment. Beds very comfortable and temperature perfect. The 2 bed we had was dual aspect on a corner - this probably helped with the sound proofing. A noisy group moved in on our last night but actually never stopped us sleeping. Wifi and tv all worked well. All Reception staff helpful and friendly - happy to store luggage too. Felt very secure and in a nice area.
Lisa
октябрь 2022 г.